J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users

    You are on the cloned forums!

    Charged twice for one account

    Support
    2
    2
    124
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      Thefeno Member last edited by

      For some reason, I'm being charged for two monthly memberships.
      I think it's related to an incident a while ago where my account disappeared and I had to make a new one with the same email. Could this be fixed and can I be refuned for the overcharging?

      myskaros 1 Reply Last reply Reply Quote 0
      • myskaros
        myskaros Staff @Thefeno last edited by

        @thefeno Hi there! Sorry to hear this happened; we can absolutely figure out refunds for you. Can you email us at support@j-novel.club? We might need to ask about personal or payment information.

        Whoever said nothing's impossible never tried slamming a revolving door.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post