Just a reminder that we don't have a lot of people on staff, and we're still trying to get other tech-related work done like transaction history, additional payment types, and general website improvements on top of continuing to work on migrating our data infrastructure away from the old system. Frankly, we won't really have bandwidth to do a deep dive into forum issues for a few months at the earliest.

This could be a new feature rather than a bug (and this becomes "feedback"), but a given series page no longer shows available prepubs to those who aren't logged in (or don't have a membership); it used to show that information to everyone (a change within the past couple of months).

In one sense, I understand that those without a membership don't "need" to see it as they don't have access to it; but in another sense, it seems like you'd want to show people what they could get. Plus the site logs me out often enough that I personally might prefer that even with membership.

According to our records, you have redeemed all the credits that you earned. If you would like to discuss this further, please email us at support@j-novel.club.

@anony-mouse99 As you have probably heard from other companies, pushing an update and getting it APPROVED in the app store (both ios and android) is becoming more and more a game of random chance... Updating the app to show coin totals will happen at the same time we update it to allow coin purchases which is next on our to-do list, yes...

@myskaros they were missing an hour or two ago.

Tangent, neither of today's manga chapters are linking right. One give Yurika 404, other was...909 maybe?

@admin Hello, thank you for responding! I have done as you have asked though it has now been a week. Just bumping in case this got lost in the shuffle.

@jpwong said in Weekly Digest post link is broken:

@piisfun No idea which software version we're on, but seems like this issue may have been reported and fixed last year (v1.17.0) as it sounds an awful lot like what's being reported on this issue report https://github.com/NodeBB/NodeBB/issues/9382

I seem to remember the last forum update being shortly before that, so it probably is fixed in the latest version.

Nope: March 4, 2020 was the last forum update...

If your card is being declined, it is almost certainly a problem that needs to be resolved on your card's side, not anything we or Stripe (our payment processor) can solve. One possibility is that because J-Novel Club is a small company, your bank may automatically blacklist us, so you might have to ask if this is the case and to whitelist the transaction if so.

@piisfun Thanks!

Also if you're only interested in Bookworm if you preorder the epub book from JNC you can access the parts as that are released even if you're not a subscriber. However you don't get access to the relevant forum so can't take part in the prepub discussions (which I see as one of the big benefits of reading it weekly).

@ekun said in 699 coins each month ???:

@myskaros
ah! omoshiroii. I thou where a kind on mistake.

but i still then with the olde system, as in my account says 10 Coins ( has not converted to 6,990 like it will be with the new system.
isn't ?

You can convert your credits to coins here on this page: https://j-novel.club/user/credits Or you can spend them as normal credits until August.

@lbbookworm said in Can't open new chapters that are being posted...:

@piisfun I am logged in... it's said I'm not allowed 😣

Unless you refresh your browser cache, it will still show you as logged in even though you have actually been given the boot.
The browsers don't appear to detect it as an action which automatically generates a cache refresh.
The web site itself is very aware that it did give you the boot.
It's irritating as all get-out.

@tahu Can you try logging out and back in? The ability to read prepub parts tends to expire before it visually logs you out of the website.

@rahul-balaggan said in Vol 5 Ebook Error:

ors found in p

ah. thats right.

Still new to the forums and support as I usually just lurk.

I'll send info in the email as well then.

Right now, the only way is to email support@j-novel.club to request it.

@jpwong Thank you for the feedback.

I'm running Android 12 on a Samsung S10e, and I can reproduce the issue on all types of connection (wifi, data).

As extra context, I just tried my tablet and manga works as intended; this issue is solely on my phone.

@xchlorosepticx said in Error 0403 on Ascendance of a Bookworm Part 3 Volume 2 Part 2:

@myskaros
That’s a real bummer. I literally only bought my sub so I could read this novel, gonna have to cancel now unfortunately since I was literally in the middle of part 4 vol 3 and now I can’t finish them! Was a great novel too~

again, nowadays you can buy the books even without subscription
but the subscription helps you keep up with the series and is cheap enough to maintain (I'm Mexsican, Cheap is what
I seek the most)

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