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    • S
      Silbread Premium Member last edited by

      OS: Windows, browser: Chrome.
      I used to sign in with my google account, but this week the login only says "SSO authorization failed, check console for details", and the console "Failed to load resource: the server responded with a status of 401 ()"

      Somebody on the support team sent me a link to reset my password for the old site (I was not using the old site), and it worked 3 days ago, but today I can't log neither with google, or my mail/password on the new site (I prefer the new site, seeing it was the only I knew). On the new site, after trying to log, appears a loading image, and nothing happens.

      myskaros 1 Reply Last reply Reply Quote 0
      • myskaros
        myskaros Staff @Silbread last edited by

        @silbread Hi there. Right now, we won't be able to get any fixes done on the website, so please send another e-mail to support and have them help you out. We're really sorry for the inconvenience.

        Whoever said nothing's impossible never tried slamming a revolving door.

        1 Reply Last reply Reply Quote 0
        • Z
          Zelda eXPee last edited by

          I can't seem to read My Next Life as a Villaness volume 2 parts 3 or 4 (as catchup not owned). It just displays a blue screen that says "back to reading" and "next chapter" without letting me access the part. Scrolling through the chapter just shows a blank screen.
          I'm using Windows 10 on Firefox.

          LegitPancake BastianInuk 2 Replies Last reply Reply Quote 1
          • LegitPancake
            LegitPancake Premium Member @Zelda eXPee last edited by

            @zelda-expee You don’t happen to live in Japan, do you?

            Z 1 Reply Last reply Reply Quote 0
            • Z
              Zelda eXPee @LegitPancake last edited by Zelda eXPee

              @legitpancake nah, I live in the US. Does being in Japan make a difference?

              Terabyte 1 Reply Last reply Reply Quote 0
              • Terabyte
                Terabyte Premium Member @Zelda eXPee last edited by Terabyte

                @zelda-expee Some licenses are region-locked because of the contract with the publisher. Maybe your IP is being detected as being in one of those region-locked states.

                (At least I think that's what @LegitPancake was hinting at.)

                EDIT: Either way I think the site should really display some kind of warning/message for region-locked licenses...

                jpwong K 2 Replies Last reply Reply Quote 0
                • jpwong
                  jpwong Premium Member @Terabyte last edited by

                  @terabyte Makes no sense that every other part would be available if it was region locked though. I can confirm I see the same problem, parts 3 and 4 do not load, but part 5 works perfectly fine on the new site.

                  @zelda-expee for what it's worth, the error only seems to be on the new site, if you drop back to the old site the two affected parts seem to load properly on the old reader.

                  1 Reply Last reply Reply Quote 2
                  • BastianInuk
                    BastianInuk Staff @Zelda eXPee last edited by

                    @zelda-expee Does it still error out for you? I'm trying to reproduce this issue and got no luck on that front. If you could tell how you access the parts, so I can look further into it, I would be more than delighted!

                    jpwong 1 Reply Last reply Reply Quote 0
                    • B
                      Ben Scythe Premium Member last edited by

                      All the Manga I try to read on my phone is upside down and mirrored making it impossible to read. I'm using the Microsoft edge browser.

                      myskaros 2 Replies Last reply Reply Quote 1
                      • myskaros
                        myskaros Staff @Ben Scythe last edited by

                        @ben-scythe What device and operating system are you on? Manga loads normally for me on Microsoft Edge, so we need a little more information. Have you tried on other browsers? Do you have any add-ons? If so, have you tried disabling them?

                        Whoever said nothing's impossible never tried slamming a revolving door.

                        1 Reply Last reply Reply Quote 0
                        • myskaros
                          myskaros Staff @Ben Scythe last edited by

                          @ben-scythe This appears to be a bug with drawImage() in Microsoft Edge. We suggest you either switch to our beta app instead (which you can find here) or use a different browser, otherwise you would have to wait for Microsoft to fix this bug.

                          Whoever said nothing's impossible never tried slamming a revolving door.

                          1 Reply Last reply Reply Quote 0
                          • jpwong
                            jpwong Premium Member @BastianInuk last edited by

                            @bastianinuk Since it's happening when I try as well, you just go to the series page and click on the button for Vol 2, parts 3 or 4 and it occurs.

                            I'm using Firefox 89.0.2 if it makes a difference.

                            alt text

                            BastianInuk 1 Reply Last reply Reply Quote 0
                            • BastianInuk
                              BastianInuk Staff @jpwong last edited by

                              @jpwong Are you using Windows here?

                              jpwong 1 Reply Last reply Reply Quote 0
                              • jpwong
                                jpwong Premium Member @BastianInuk last edited by

                                @bastianinuk Yes, desktop browser. Tried in Chrome and the part loads properly, so it seems to be a firefox issue.

                                BastianInuk 1 Reply Last reply Reply Quote 1
                                • K
                                  Korppi Premium Member @Terabyte last edited by

                                  @terabyte said in Report Website Bugs Here!:

                                  EDIT: Either way I think the site should really display some kind of warning/message for region-locked licenses...

                                  I don't think this site has any region locks on its titles, except for Japan. At least I haven't noticed anything different whenever I have happened to be on vpn...

                                  1 Reply Last reply Reply Quote 0
                                  • BastianInuk
                                    BastianInuk Staff @jpwong last edited by

                                    @jpwong Do you maybe happen to have a firefox extension installed, maybe some content blocker?

                                    jpwong 1 Reply Last reply Reply Quote 0
                                    • jpwong
                                      jpwong Premium Member @BastianInuk last edited by

                                      @bastianinuk I do have adblock installed, but I also have that on Chrome. Launching the browser in troubleshooting mode with all extensions, themes and addons disabled still results in the same issue on Firefox.

                                      Just to be clear, only Vol 2, parts 3 and 4 have this issue, every other part I've tried so far loads up properly without any issues.

                                      K 1 Reply Last reply Reply Quote 1
                                      • K
                                        Korppi Premium Member @jpwong last edited by

                                        @jpwong I'm on Chrome version 91.0.4472.124 and both parts work fine here. Have you tried clearing cache?

                                        jpwong 1 Reply Last reply Reply Quote 1
                                        • jpwong
                                          jpwong Premium Member @Korppi last edited by

                                          @korppi It works fine in Chrome (I mentioned that a few posts up), this is a Firefox bug only on the two specific parts of vol 2 on the new reader only as far as I can tell (I'm assuming the person who initially reported the issue is likely on Firefox as well, but they haven't commented any further on the issue)

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            khangman last edited by

                                            Under the Release Calendar for September 16, it shows Realist Hero Volume 14 Part 9 and 10 being released at 19:00. Part 9 redirects correctly to the How a Realist Hero Rebuilt the Kingdom page, but Part 10 redirects to Fushi no Kami page. Besides the supposed incorrect redirect, I find it odd that Part 10 would release along with Part 9 on the same date and time.

                                            I would've posted a screenshot, but apparently I don't have enough privileges to do so as I'm just a pleb.

                                            myskaros 1 Reply Last reply Reply Quote 0
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