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    Error 404 for books

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    • M
      Merhim Member last edited by

      Hello

      I am unable to get in to any of the books atm from the new site. The error message i get says "error 404". I have tried a few books the main one i wanted was Ascendance of a bookworm part 5.

      I have tried with Chrome and firefox same issue.

      When i go back to the old site it makes me unlog, so when i try to login it takes me to the new site and then i click on the old site due to the the above error it unlogs me again.

      I am a member not a premium member, i am wondering if setting for the member are not correct on the site.

      thanks for your help

      chocolatkey 1 Reply Last reply Reply Quote 0
      • chocolatkey
        chocolatkey Staff @Merhim last edited by

        @Martin Could you provide us with the URL you are getting a 404 at?

        1 Reply Last reply Reply Quote 0
        • M
          Merhim Member last edited by

          https://j-novel.club/404

          I get this after clicking on part 5 of the ascendance of a bookworm

          1 Reply Last reply Reply Quote 0
          • M
            Merhim Member last edited by

            i also get that when i click on read previews :(

            chocolatkey 1 Reply Last reply Reply Quote 0
            • chocolatkey
              chocolatkey Staff @Merhim last edited by

              @Martin Could you please email support@j-novel.club and reference this issue? We may need to ask for some personal data or screenshots

              1 Reply Last reply Reply Quote 0
              • T
                Th_tar Member last edited by Th_tar

                I am having a similar issue. It does not see me 'logged in' when trying to read books, but I am currently logged in for this forum.

                M 1 Reply Last reply Reply Quote 0
                • M
                  Merhim Member last edited by

                  @chocolatkey said in Error 404 for books:

                  support@j-novel.club

                  I have emailed them :)

                  Thanks for trying

                  1 Reply Last reply Reply Quote 0
                  • myskaros
                    myskaros Staff last edited by

                    Thank you for reporting these issues! If you have e-mailed us, then we will continue assisting you via e-mail. If anyone else is reading this and encountering the same issue, please e-mail us at support@j-novel.club with information about what parts you're trying to read!

                    Whoever said nothing's impossible never tried slamming a revolving door.

                    1 Reply Last reply Reply Quote 0
                    • chocolatkey
                      chocolatkey Staff last edited by

                      This issue should be fixed, it was caused by Google SSO users not having a verified email. We have relaxed this requirement, so you should now be able to read parts. If not, please let us know

                      1 Reply Last reply Reply Quote 0
                      • M
                        Merhim Member last edited by

                        Thank you for your quick response :)

                        1 Reply Last reply Reply Quote 0
                        • M
                          Merhim Member @Th_tar last edited by

                          @Th_tar hopefully it will be working for you now Th_tar

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