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Report (old) App Bugs Here!

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  • Rahul Balaggan
    Rahul Balaggan Staff @Somebodyelse last edited by May 25, 2019, 4:47 PM

    @somebodyelse seems to be working fine for me, maybe try deleting and reinstalling the app...

    Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
    J-Novel Club, Future Volume Release Schedule
    Manga FAQ
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    S 1 Reply Last reply May 25, 2019, 4:58 PM Reply Quote 0
    • S
      sniper_samurai Premium Member @Rahul Balaggan last edited by May 25, 2019, 4:58 PM

      @rahul-balaggan This happens when the log in token expires. Closing the app from background processes and reopening usually allows you to log in.

      Rahul Balaggan 1 Reply Last reply May 25, 2019, 5:12 PM Reply Quote 0
      • Rahul Balaggan
        Rahul Balaggan Staff @sniper_samurai last edited by May 25, 2019, 5:12 PM

        @sniper_samurai gotcha, not sure why you are telling me but I am sure @Somebodyelse appreciates it.

        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
        J-Novel Club, Future Volume Release Schedule
        Manga FAQ
        Premium Content List

        1 Reply Last reply Reply Quote 0
        • sinnoaria
          sinnoaria Premium Member last edited by May 31, 2019, 11:27 PM

          This post is deleted!
          M 1 Reply Last reply Jul 25, 2019, 1:05 AM Reply Quote 0
          • C
            CommandoJones Premium Member last edited by Jun 7, 2019, 7:25 AM

            There is a bug in the Android build where the text will not appear while in night view when loading a chapter. I have to switch from night view to regular view and then back to night view every time. Is this something that anyone else is experiencing?

            _ 1 Reply Last reply Jun 7, 2019, 8:09 AM Reply Quote 0
            • _
              _08 @CommandoJones last edited by Jun 7, 2019, 8:09 AM

              @commandojones said in Report App Bugs Here!:

              Is this something that anyone else is experiencing?

              Yes it was mentioned couple of times.

              People kinda gave up on good reading experience by now, I guess.

              @scio said in Text disappears after a few seconds on Android:

              Yep me too. Firefox user on my android and my windows at home.
              I am getting around it by using my phone only now, and taking a Screenshot of the text in the instant before it vanishes, reading it that way, and then going to the next page where the text problem surprisingly isn't acting up. Then I repeat the process on the page after that. It works out that I take a screenshot to read every second page.

              Shiny 1 Reply Last reply Jun 10, 2019, 12:15 PM Reply Quote 0
              • C
                CommandoJones Premium Member last edited by Jun 10, 2019, 8:43 AM

                I see... That is unfortunate... Any idea if fixes are incoming? I've been using the unofficial app up to this point but that's busted at the moment.

                1 Reply Last reply Reply Quote 0
                • Shiny
                  Shiny Premium Member @_08 last edited by Shiny Jun 10, 2019, 12:19 PM Jun 10, 2019, 12:15 PM

                  @_08 said in Report App Bugs Here!:

                  People kinda gave up on good reading experience by now, I guess.

                  Yeah, last I checked they had still not got the reading functionality to be reliable on Android so I have to hop between Simple and Regular mode to read stuff, as it either messes up just before an image in regular mode or when there is text in italics in simple mode.

                  At first I gave JNC a lot of slack and considered them teething issues but now I see them as a sign of JNC not prioritising a good customer experience for JNC subscribers.

                  It's so sad that all the hard work being put in to securing contracts and doing great translations is undermined by making it so difficult to actually read the releases.

                  Stay shiny, y'all.

                  1 Reply Last reply Reply Quote 3
                  • sinnoaria
                    sinnoaria Premium Member last edited by sinnoaria Jun 21, 2019, 9:33 PM Jun 21, 2019, 3:18 AM

                    This post is deleted!
                    Shiny K 2 Replies Last reply Dec 22, 2019, 5:11 PM Reply Quote 1
                    • Shiny
                      Shiny Premium Member @sinnoaria last edited by Jun 21, 2019, 7:35 AM

                      @sinnoaria said in Report App Bugs Here!:

                      So far, bugs I've noticed to be significant:

                      1. If you are in simple mode, words in italics and such are turned into >em em<.
                      2. If you are not in simple mode, the line before an image is removed.
                        (1+2 means that if there is a word in italics right before an image, you can't read that word).

                      Yeah that's a terrible bug combo which means neither view is reliable and there is a gap in coverage.

                      Stay shiny, y'all.

                      1 Reply Last reply Reply Quote 0
                      • Terrence
                        Terrence Premium Member last edited by Terrence Jun 25, 2019, 7:44 AM Jun 25, 2019, 7:24 AM

                        Not really a bug, but text to speech extensions don't seem to work as well as they did in app and on the website because it only works for what page is displayed on the screen (before, it would keep reading through the entire book once started).

                        1 Reply Last reply Reply Quote 0
                        • M
                          Marche90 @sinnoaria last edited by Jul 25, 2019, 1:05 AM

                          @sinnoaria said in Report App Bugs Here!:

                          So this is probably minor compared to everyone else's app bugs, but... On the android version (It is showing 2.0.5 so I'm assuming it is the standard, non-beta), it cuts off the line before an image unless using Simple mode (I've tried several combinations of fonts and sizes)

                          The beta version isn't resuming properly on my phone device and starts at the beginning while showing the %.

                          I'm suffering from a weird and worse version of this bug, I think, on my S9+: Whenever there's an image, the image isn't displayed and I can't keep reading, as it never loads the rest of the text. This has never happened on my iPhone SE, which I recently retired.

                          Shiny 1 Reply Last reply Jul 25, 2019, 8:23 AM Reply Quote 0
                          • Shiny
                            Shiny Premium Member @Marche90 last edited by Shiny Jul 25, 2019, 8:24 AM Jul 25, 2019, 8:23 AM

                            @marche90 said in Report App Bugs Here!:

                            @sinnoaria said in Report App Bugs Here!:

                            So this is probably minor compared to everyone else's app bugs, but... On the android version (It is showing 2.0.5 so I'm assuming it is the standard, non-beta), it cuts off the line before an image unless using Simple mode (I've tried several combinations of fonts and sizes)

                            The beta version isn't resuming properly on my phone device and starts at the beginning while showing the %.

                            I'm suffering from a weird and worse version of this bug, I think, on my S9+: Whenever there's an image, the image isn't displayed and I can't keep reading, as it never loads the rest of the text. This has never happened on my iPhone SE, which I recently retired.

                            I had the same issue on my Oneplus 3T.

                            I fixed it by moving to the beta but that added some new bugs like the edge text sometimes being a few pixels off the screen (and text from previous pages showing up on the edge of the screen), when you resume it shows the cover page rather than the page you are on (unless you do something like specify the font), and not displaying your previous font choice until you select a different font and change back.

                            So I guess you can choose which set of bugs you would prefer...

                            Stay shiny, y'all.

                            1 Reply Last reply Reply Quote 0
                            • Raitoiro
                              Raitoiro Premium Member last edited by Raitoiro Aug 19, 2019, 10:46 PM Aug 19, 2019, 10:34 PM

                              I've recently changed my phone (from a galaxy J3 to a Xiaomi Redminote 7) and to put it simply everything is broken.

                              • night mode: if I activate it while reading, no problem, but if I go back to the selection menus then back to reading or the landscape format bug occure, then he text will be black on a black background
                              • the resume button doesn't worked at all beside showing the percentage I was at before
                              • lastly the text slowly shifted to the right as I progress (it also happened for picture) alt text
                                The complete page(on google drive)

                              Do you like death, war and misery ?
                              Do you like badass op loli who let nobody got in their way ?
                              Do you like vengeance story?
                              If so then then vote for The girl who ate a death god

                              1 Reply Last reply Reply Quote 0
                              • S
                                sniper_samurai Premium Member last edited by Aug 19, 2019, 11:30 PM

                                The beta app does that on all android devices. You shouldn't find this happening if you leave the beta, though the paragraph before an image gets removed on that version.

                                1 Reply Last reply Reply Quote 0
                                • G
                                  GrumpyHermit Member last edited by Sep 3, 2019, 10:31 PM

                                  I was running the app on the latest version of iOS on my 9.7" iPad. It keeps logging me out and won't let me log back in. I know the username and password are correct because if I go to Safari, it lets me in fine.

                                  I've had to give up on using j-novel. The iPad is the primary way I access the novels and between the issues with the login and the reading UI, I think I'm done. If I'm reading a novel, I don't want to scroll to read, I want to just tap and have it go to the next page.

                                  S 1 Reply Last reply Sep 3, 2019, 10:33 PM Reply Quote 0
                                  • S
                                    sniper_samurai Premium Member @GrumpyHermit last edited by Sep 3, 2019, 10:33 PM

                                    @grumpyhermit When that happens clear the app from the recent apps(double tap home button). When you re open the app you will be able to log in.

                                    G 1 Reply Last reply Sep 3, 2019, 11:21 PM Reply Quote 0
                                    • G
                                      GrumpyHermit Member @sniper_samurai last edited by Sep 3, 2019, 11:21 PM

                                      @sniper_samurai I have the same issue. I've tried that before. It seems kind of random when it will work and when it won't. When I try and login, it just kind of sits on the screen for a long while and then returns.

                                      1 Reply Last reply Reply Quote 0
                                      • G
                                        Gaelborne Member last edited by Sep 12, 2019, 6:41 PM

                                        Iphone 7 IOS 12.4.1
                                        If you have the app set to vertical scroll and you turn the phone sideways it completely resets your reading progress. I've lost my place soo many times.

                                        S 1 Reply Last reply Sep 12, 2019, 7:05 PM Reply Quote 1
                                        • S
                                          sniper_samurai Premium Member @Gaelborne last edited by Sep 12, 2019, 7:05 PM

                                          @gaelborne That happens on page view too. Lock the orientation when using the app to prevent this.

                                          1 Reply Last reply Reply Quote 0
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